“In summary, the programme has been a success and rewarding one. All the topics are very useful and appropriate” (Bank Inspection & Internal Control, February 2008)
“I strongly suggest that this programme should extend to the top management of the banks as I can see sincerely that the policies in some organizations do not support good customer service”
(Customer Care & Retention Strategies, February 2008)
“All the topics in the course were very relevant and quite enriching as it provided us with valuable insights into how to put in place a robust risk management framework” (Risk Management in Banks, June 2007)
“The meeting was very revealing and an eye opener. Keep the good work”
“Choice and quality of presenters is highly commendable and the course content excellent”
“I am leaving here better informed and prepared to face the challenges of corporate governance" (Continuous Education Programme for Directors of Primary Mortgage Institutions {Refresher Course}, September 2007)
