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About Us / Management Staff
Dr. Lucy Surhyel Newman
Dr. Newman presents a hybrid of development finance, private sector banking, and consulting background, within an academic orientation leveraged on a results-focused paradigm, which has shown her successes in aligning strategy, structure, people, policies and systems to optimize individual, organizational and systemic performance. She is a creative person and a dynamic leader with comprehensive experience demonstrating a broad-based public and private sector background in areas including Strategic Planning, Implementation and Monitoring, Program and Project Leadership, Research, Organizational Leadership Development, Business Development, Negotiations & Alliance Structuring, Start-ups, Corporate Turnaround and Governance.
She has over twenty-nine (29) years of public and private sector industry practice and consulting experience from a state development finance institution and four commercial banks in Nigeria, in areas including business development, investment portfolio management, human resources management, product development, strategy and post-merger integration. Her work from August 2006 - April 2009, was in business advisory and Performance Improvement Practice of the firm PricewaterhouseCoopers (PwC) Nigeria. She left PwC Nigeria to join FITC as the Managing Director/CEO in May, 2009.
Dr Newman’s academic qualifications include a doctorate degree in Business Administration with specialization in Leadership and Performance, from the University of Phoenix, Arizona USA; Business Administration at both Undergraduate and Post Graduate levels, at the Ahmadu Bellow University, with a focus on Financial Management at the Undergraduate level and International Business, at the Post Graduate Level. Her professional qualifications and certifications, include Certified Performance Technologist of the International Society for Performance Improvement, USA; Professional Membership of the Development Executive Group of Washington DC; Graduate of both the Leadership Development Program for HR Practitioners [LDHRP] & The Leadership At the Peak [LAP] Programs of the Center for Creative Leadership [CCL] Colorado Springs, USA; as well as fellowship of the Nigerian Institute of Management (NIM) and the Chartered Institute of Credit Administration.
Dr. Newman is an IFC/FITC Authorized Corporate Governance and Board Leadership Trainer, the 2012/2014 elected non-executive International Director on the global board of the International Society for Performance Improvement, (ISPI), a non-executive member of the Governing Councils of both the West African Bankers; Association [WABA] and the Bank Director’s Association of Nigeria [BDAN]. During her tenor as the elected 2012/2014 International Director on the global board of the International Society for Performance Improvement (ISPI), she served as the board liaison of 3 Committees of the ISPI, namely; the Emerging Professionals, the Honorary Life, the Awards of Excellence and the T. F. Gilbert Distinguished Professional Achievement Committees of the ISPI.
She is a member of the Institute of Directors [IOD] Nigeria, and the 1st Vice Chairman of the IOD’s Women Directors’ Development Committee [WDDC], as well as the Chairman of the WDDC Sub Committee on Publicity & Participation. She plays various intellectual and financial contributory roles to many religious charities and secular community development initiatives in Nigeria and across West Africa, having to her credit, many publications and facilitation at several premium conference in Nigeria and internationally.
Mr. Tunji Ajiboye
Head, FITC Training
Tunji is an Associate Director with FITC and a Fellow of the Chartered Institute of Bankers of Nigeria. He is the head of FITC Training, overseeing the training of over 20,000 participants on FITC’s programmes over the past decade. Tunji is a graduate of the Leadership Development Program, Center for Creative Leadership, Brussels, Belgium and an Authorized Trainer on the IFC-Global Corporate Governance Forum/FITC Collaboration on Board Leadership Training in Sub Saharan Africa. Leading a team of tested training professionals, the scope of his responsibilities covers strategy development and implementation, business development, programme delivery, team development and performance/project management. Tunji has over twenty-six (26) years cognate working experience, sixteen (16) of which involved human capacity building, training needs identification, development and customisation of training curriculum, project planning, implementation and monitoring compliance to budget. His working experience also covers banking and the downstream sectors of the Nigerian oil industry. He holds a BSc in Agricultural Economics and a Masters degree in Economics and is a doctoral researcher at the Walden University, USA. He is one of FITC’s in-house facilitators and facilitates more than 80 sessions on FITC’s programmes yearly. Tunji is one of the few staff in FITC who have had the opportunity of working in all of the institution’s three service lines of Training, Consulting and Research. He is determined, decisive tasks and objectives. Tunji also serves as a resource person on many of FITC’s consulting projects and of recent, has been coordinating FITC’s emerging 3rd party collaborations with international brands.
Mr. Anjorin Oke
Head, FITC Research
Anjorin is a Senior Consultant and Head of FITC Research. He graduated with a BSc Economics (Second Class Upper) from the Obafemi Awolowo University, and thereafter obtained an MSc Economics from the University of Ibadan. He has over fifteen (15) years experience cutting across banking, research and consulting. He was part of a team that carried out the process integration of a group of five legacy banks during the banking system consolidation exercise. Since joining FITC he has been involved in several research assignments and studies to enhance empirical understanding of the theories and practice of banking and finance. Anjorin has also been involved in various initiatives to upscale the capacity of staff and boards of financial institutions and their regulatory institutions in such areas as corporate governance, risk management, banking operations, etc. He was part of the FITC team that successfully organised the system-wide training programme on risk management for the Nigerian banking sub-sector in 2007, as well as the system-wide training programme for directors of microfinance banks in 2012 under the auspices of the Central Bank of Nigeria and the Nigeria Deposit Insurance Corporation. He has participated in several consulting assignments, including staff audit exercise for a first generation bank; execution of various recruitment exercises; implementation of various corporate social responsibility initiatives for several clientele, etc. He is a certified Thomas International PPA and Persona Awareness Systems Practitioner. He was also recently certified in the use of the Board Leadership Toolkit of the Global Corporate Governance Forum. He is also an Authorized Trainer on the IFC-Global Corporate Governance Forum/FITC Collaboration on Board Leadership Training in Sub-Saharan Africa.
Mr. Alaba Ekundayo
Alaba is Company Secretary of FITC, responsible for the firm’s secretariat administration, board coordination, education and development, compliance with corporate governance, legal and statutory regulations, stakeholders relations, coordinating board and annual general meetings and legal advisory services.
Alaba is currently a Senior Manager at FITC with over twenty-two (22) years’ experience in Audit and Consultancy, Credit and Marketing, Investment Analysis, Turnaround Strategy Formulation and Implementation, Enterprise Management, SME Administration, Economic Research and Macro-economics and Project Management. Alaba has consistently been an asset to FITC and developed competencies in the services of the firm.
He has a B.Sc. degree in Economics and a Master’s Degree in Business Administration (MBA) from the University of Ibadan and University of Lagos respectively. He is an Associate member of the Nigerian Institute of Public Relations (NIPR) and also an Associate Member of the Institute of Cost Management of Nigeria (ICMN) and Project Management Institute (PMI), USA
He is one of FITC’s internal facilitators on courses and has also participated in many of FITC’s nationwide consulting assignments whilst serving on examination and interview panels for a lot of recruitment and promotion exam projects executed by FITC.
Mr. Joshua Olusegun Makinde
Head, Central Services
Segun is an Assistant General Manager in FITC and Head, Finance & Accounts Department. He is an anchor for a number of financial management related consulting engagements of FITC. Segun joined the finance department of FITC in 1997. He has over twenty-three (23) years experience in Basic Accounting, Budgeting & Budgetary Control, Time Management and Financial Management. He also holds a Bachelor of Science Degree in Accounting from the University of Lagos and is an Associate member of the Institute of Chartered Accountants of Nigeria and Chartered Institute of Taxation. He is also a graduate of the Leadership Development Program, Center for Creative Leadership, Brussels, Belgium. Segun is one of FITC’s internal facilitators on courses relating to finance and accounts. He also participated in many of FITC’s nationwide consulting assignments and served on interview panels for the assessment of finance and accounts experts. His role entails development of the finance team in line with international standards for reporting, as well as collaboration with FITC’s respective service units and the internal audit function, to ensure cost effective service delivery. He anchors numerous project proposals and is a frontline facilitator in the leadership development programmes of FITC-IFC Global Forum. Segun is an Authorized Trainer on the IFC-Global Corporate Governance Forum/FITC Collaboration on Board Leadership Training in Sub Saharan Africa.
Mr. Charles Okonji
Head, , E-Solutions, Project Management & Strategy Unit, FITC Consulting
Charles is a Principal Consultant in FITC. He anchors a number of recruitment and selection projects, especially those involving complicated logistics and national spread. He sits on several interview panels for recruitment of senior management staff of public and private sector organisations in the IT space as well as facilitates as an FITC resource person. Charles has over twenty-three (23) years post qualification experience that cuts across various areas of consulting, including IT consulting. He is a graduate of Computer Science/Economics from the University of Ife (now OAU) and currently holds two Masters degrees in both Computer Science and Operations Research. Charles has managed a significant number of consulting assignments that cut across many sectors of the Nigerian economy, including World Bank-related projects while working as a Consultant at Coopers & Lybrands Associates Limited and PFM Consulting Limited; and was specifically involved in many IT-based consulting assignments, including enterprise wide system implementation for clients in the public and private sectors, training and procurement advisory. Some of his recent project experiences include Project leadership of Staff Promotion Examinations for several public sector organisations, Board Practice Assessments, strategy course for an Insurance brokerage firm, etc. He anchors numerous project proposals and is a frontline facilitator in the leadership development programmes of FITC-IFC Global Forum. Charles is a Certified Thomas International PPA and Persona Awareness Systems Practitioner, and also an Authorized FITC Trainer on the IFC-Global Corporate Governance Forum/FITC Collaboration on Board Leadership Training in Sub Saharan Africa. Charles also backs up the Head of FITC Consulting.
Mrs Olatokunbo Olugbohungbe
Consultant, E-Solutions, Project Management & Strategy Unit, FITC Consulting
Tokunbo is a Consultant with FITC, having experience in Information Technology, Customer Relationship Management, Project Management, Organizational Design and Restructuring, Board and Executive Assessment and Development, She has worked on several Business Strategy Formulation and Board Services related consulting projects; including serving as the Assistant Project Manager for the Organisational Restructuring of a privately owned company, where she engaged with the executives of the company. Tokunbo studied Geography and has a Masters in Computing and Information Systems, from University of Greenwich, United Kingdom. She is also a Certified PRINCE2 Registered International Practitioner, a Certified Consultant on QPR Products as well as a Persona Awareness Systems Practitioner. Tokunbo has over fourteen (14) years working experience, acquired both internationally and locally. She has also worked with BNP Paribas-Cardif Pinnacle, WCRF, Brent and Wandsworth Council, all in the UK. She joined FITC as a Senior Officer in the Management Information Systems (MIS) Unit. She later crossed over to Consulting, where she headed the Strategy Implementation and Board Development Unit. She is currently in the enlarged Programme, E-Solution and Strategy Unit. She has proved experience in matters relating to Board Evaluation, Executive Assessment and Development, Business Process Improvement, Corporate and Departmental Strategy Formulation, Project Management and General Business Review for Performance Improvement. Tokunbo is also an FITC resource person on some of FITC’s training programmes.
Head, HR and Organisational Development Unit, FITC Consulting
Ismail is a Consultant with FITC, responsible for supporting organisations with the tools and resources for navigating the path to achieving high performance and competitive edge.
He has over 8 year’s comprehensive project and technical experience across the human resource management value chain, organisational restructuring and change management, within private and public sector organisations
Ismail was a prominent member of the team that successfully organised streams of capacity building programmes for Boards and Senior Management teams of Microfinance Banks (MFBs), across the six geo-political zones in Nigeria. He was also part of the team that undertook a comprehensive audit of the human capital stock of a leading leisure and hospitality institution. He also serve as a team member in the resourcing and capacity development of new hires for clients in the operating and regulatory space of the Nigerian Financial Services Sector, amongst several other projects.
Prior to his present role, he had held the position of Head, In-plant Programmes Unit of FITC Training, where he oversaw the delivery of more than 100 customised learning and development programmes for operational and executive management staff, as well as Board of institutions, within and outside Nigeria.
Ismail holds a B.Sc. degree in Politics, Philosophy and Economics from the Obafemi Awolowo University and graduated top of his class. He has Master’s degree in Industrial and Labour Relations (MILR) from the University of Lagos and an MBA from Obafemi Awolowo University. He is also a member of FITC Faculty of Trainers. His professional qualifications and certifications include: Professional Diploma in Human Resource Management (CIPM); Senior Professional in Human Resources (SPHR) with HRCI, USA; Senior Certified Professional (SHRM-SCP) from SHRM, USA; Human Resource Practitioner Licence (CIPM), and Certified Thomas International PPA Practitioner.
He maintains professional membership of the Chartered Institute of Personnel Management of Nigeria (MCIPM), the Society for Human Resources Management (SHRM), USA and the International Society of Performance Improvement (ISPI), USA, where he volunteers as its Awards of Excellence (AOE) reviewIsmail is a member of the Personnel Practitioners’ Consultative Association (PPCA), Apapa Chapter and currently serves as its Chairman.
Mrs. Adeola Agbato
Head, Special Programme/ Corporate Governance Unit, FITC Training
Adeola is a Consultant with FITC and a member of the FITC faculty. She is responsible for developing new business relationships and managing existing clients of FITC Special Programme/ Corporate Governance Unit of FITC Training. Adeola has over fifteen (15) years working experience ranging from designing of courses, facilitation and various aspects of Banking, Domestic Operations, Credit & Marketing, Branch Management and Product Development. She was part of the team that ensured the successful marketing and usage of ATM cards by bank customers in the early days of ATM cards introduction in Nigeria. Adeola studied Business Administration at both undergraduate and postgraduate levels at the University of Lagos and University of Wales, respectively and currently is a doctoral researcher at the Walden University, USA. She has participated in designing, organising and coordinating strategic courses and executive seminars for management and board members of financial institutions. Adeola is a graduate member of Nigeria Institute of Management (NIM) and also a member of American Society of Training and Development (ASTD).
Mr. Benjamin Alao
Head, Management Information System
Mr. Alao joined FITC in 1999. He has over 20 years of experience that cuts across System Analysis and Programming, Database Management, IS policy formulation and implementation, IT security design and implementation, IT consulting and project management. Mr. Alao holds a Bachelor's degree in Computer Science from the University of Ibadan, and a Masters degree in Information Systems Management from the University of Liverpool, UK. He is also certified as a Microsoft Certified Professional (MCP) and Microsoft Certified Systems Engineer (MCSE). Prior to his joining FITC, he had worked as a Programmer and Systems Analyst for more than seven years under various establishments including software development and telecommunications firms. He recently served as Head of ICT department of Nigerian Aviation Handling Company PLC where he played vital roles in the implementation of several enterprise business solutions. Mr. Alao is a member of the Computer Professional (Registration Council) of Nigeria (CPN) and Nigeria Computer Society (NCS). He is also a professional member of the British Computer Society - The Chartered Institute for IT, UK.
Mr. Alao is a Certified Thomas International PPA and Persona Awareness Systems Practitioner. As an IT consultant, he has led a number of projects in the class of IT infrastructural transformation for FITC's clients in the financial services sector. Also, as a resource person in the profile of FITC facilitators and consultants, he has contributed immensely to the capacity building initiatives of the firm, including development of the newly launched FITC Virtual Learning, E-Recruitment and Virtual Library products.
Miss Helen Amromaya
Head, Abuja Liason Office, MD's Department
Helen joined FITC in 2003 as a Graduate Assistant and rose through the ranks to become a Consultant in January, 2015. She heads the Abuja Liason Office, a unit in the MD's Department. Before her current role, she had provided support to the Head of FITC Training Department in managing the Corporate Governance Unit of the Department. Over the last seven years, she has been involved in organizing both the local and international versions of the Continuous Education Programmes (CEP) for Directors of Banks and other Financial Institutions – in collaboration with the Central Bank of Nigeria (CBN), Mortgage Banking Association of Nigeria (MBAN), International Finance Corporation (IFC), and Institute of Directors Centre for Corporate
Governance (IoDCCG). Helen’s responsibilities include ensuring that the programmes are designed and delivered in accordance with international standard and that the themes and curricula are developed and reviewed regularly to address contemporary issues and challenges facing the banking system in particular, and the economy at large. Her responsibility also covers sourcing for high quality resource persons with the requisite experience to lead discussions and ensuring that locations and facilities of the programmes’ venue are of befitting standard, as well as producing programme reports and communiqués, which are made available to stakeholders as a viable instrument for providing inputs to policy advocacy for regulation in the sector. Helen has also served on various research and consulting projects over the years. She was responsible for conducting FITC’s Participant Satisfaction Survey for Evaluation of its Training Performance, analysis of Frauds and Forgeries in the Nigerian Banking Sector from 2004 –2007. She also featured as a member of the team of researchers that conducted FITC’s industry wide studies leading to the production of “Customer Choice of Banks in Nigeria: An Assessment of Determinants”. Helen studied Banking and Finance at both undergraduate and postgraduate levels. She is an Associate Member of the Nigerian Institute of Training and Development (NITAD). She is also a Certified Practitioner of Thomas International Psychometric Assessment System.
Mr. Sunday Adenipekun
Head, Publication/Case Writing Unit, FITC Research
Sunday is a Consultant in FITC. He has over twenty-two (22) years experience that cut across development banking, the academia, research and consulting. He is reputed for identifying and positively converting opportunities through the application of macroeconomic analysis, business history generation, growth interpretation and derivation of various research indices. He is one of FITC’s highly rated in-house facilitators who has also participated in many research and consulting assignments. He served on the team of researchers that conducted FITC’s industry wide studies leading to the production of “Customer Choice of Banks in Nigeria: An Assessment of Determinants” and “Gender Relations Management in the Work place: The Nigerian Experience”. Sunday holds a Masters degree in Business Administration, MA in Economic History and BSc in International (Economic) Relations. He is a member of the Nigerian Institute of Management (MNIM), a Certified Thomas International PPA and Persona Awareness Systems Practitioner. He is also versed in corporate planning, corporate communications, branding and customer care programmes. He was for over five years the Head of FITC Research. He currently leads the Publication/Case Writing Unit, in FITC Research.
Mr. Wilson Segun Adeyemo
Head, Internal Audit & Compliance
Segun is Head of Internal Audit and Compliance Unit of FITC. He is an Associate member of the Chartered Institute of Bankers of Nigeria. With over twenty-one (21) years of cognate experience, Wilson has attended various professional and management training programmes organised by reputable agencies within and outside Nigeria. Prior to his appointment as Internal Auditor at FITC, he has worked in other departments within FITC, including both the Finance & Accounts Department as well as Human Resources Department. Segun represents FITC on the Technical Committee of the Ethics & Professionalism Sub-Committee of the Bankers’ Committee. He also serves as a resource person on some of FITC courses and has participated on many of FITC’s nationwide consulting assignments. Internally, he also serves on many of FITC’s sensitive task related committees on vendor/contractor selection, internal quality assurance and internalisation of various policies including close monitoring of FITC’s transfer policy and shared services policies.